Privacy Policy
Last updated: 2024-10-01
Introduction
Hephzibah Technologies Private Limited ("we", "us", or "SBIQC") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SBIQC platform and visit our website.
Information We Collect
We collect information you provide directly to us, such as when you create an account, fill out a form, make a purchase, or contact us. This includes: name, email address, company name, phone number, billing information, and any other information you choose to provide. We also automatically collect certain information when you use our platform, including IP address, browser type, operating system, referring URLs, and usage patterns.
How We Use Your Information
We use the information we collect to: provide, maintain, and improve our services; process transactions and send related information; send you technical notices, updates, and support messages; respond to your comments, questions, and customer service requests; monitor and analyze trends, usage, and activities; detect, investigate, and prevent fraudulent transactions and other illegal activities; and personalize and improve your experience.
Data Storage and Security
We use industry-standard encryption (AES-256 at rest, TLS 1.3 in transit) to protect your data. Our infrastructure is hosted in SOC 2 Type II compliant data centers. We perform regular security audits and penetration testing. Your business data is stored in isolated instances and is never shared with or accessible by other customers.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. If you cancel your subscription, we retain your data for 30 days to allow for account recovery. After this period, data is securely deleted. We may retain certain information as required by law or for legitimate business purposes.
Third-Party Services
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, and analytics. These providers are contractually obligated to use your information only for the purposes we specify and to maintain appropriate security measures.
Your Rights
You have the right to: access the personal information we hold about you; request correction of inaccurate data; request deletion of your data; object to processing of your data; request data portability; and withdraw consent where processing is based on consent. To exercise any of these rights, please contact us at privacy@sbiqc.com.
Cookies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our platform may not function properly without cookies.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@sbiqc.com or write to us at: Hephzibah Technologies Private Limited, Tirunelveli, Tamil Nadu, India.